Dicono di Noi
L’opinione dei nostri ospiti è molto preziosa. Ci aiuta a migliorare e a capire le esigenze dei clienti.
In passato i commenti erano inviati direttamente alla direzione delle strutture ricettive del gruppo Ars Hotels, ma oggi internet permette a tutti di poter fare un’esperienza prima ancora di aver soggiornato in un hotel, eliminando così quel senso di insicurezza che prende tutti noi al momento della scelta del luogo dove passeremo alcuni giorni.
Siamo convinti che queste nuove modalità di comunicazione siano un ottima opportunità per gli hotel e per i clienti.
E’ con piacere che vi segnaliamo cosa dicono di noi i nostri clienti.
I commenti sono stati estratti da vari portali e siti indicati a fianco del commento, potrete così verificare o approfondire la nostra conoscenza.
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Hotel antiguo bien renovado, servicio muy amable. Bastante bien situado en zona de circulación restringida. Buena relación calidad-precio.
(from Tripadvisor: Palazzo dal Borgo – 09/09/09)
Commento di CHICOBarcelona
Nuestra segunda parada en nuestro viaje por italia fue este hotel, esta ubicado a unos 10-15 minutos andando de la estación central de trenes, y a unos 10-15 minutos andando del centro histórico.
La mayoría del personal de recepción habla en español o se esfuerzan para hacerse entender, son muy simpaticos y agradables, preguntamos para ir a pisa y hasta nos imprimieron los horarios de ida y vuelta sin ningún coste adicional. Nos recomendaron un par de restaurantes cerca del hotel, aunque solo pudimos visitar uno de llos que se llama Alfredo y esta a dos calles de ahí.
Nos dieron una habitación en la última planta, muy espaciosa, con una mesa, tenia una pequeña terraza, el servicio de limpieza estaba muy bien. Las camas eran comodas y espaciosas.
El desayuno se servia en la planta baja, el comedor me parece que tenia dos zonas, una pequeña interior y otra exterior. Los camareros muy amables y enseguida te preguntaban si querias cafe. En cuanto a la comida no estaba mal, tenias de todo, desde fruta a cereales, zumos, jamon de york …
(From Tripadvisor: San Gallo Palace – 22/11/09)
Commento di Keroseno
FAVOLOSO!
Abbiamo soggiornato in questo hotel alla fine di Novembre e siamo rimasti assolutamente soddisfatti, la struttura è molto bella, la camera standard è spaziosa e pulita, il bagno sufficentemente grande e pulitissimo. Tutto curato nei minimi particolari.
Il personale gentilissimo e ben disposto a dare consigli e/o suggerimenti.
Unico neo non è vicinissimo al centro circa 20 minuti passeggiando…
L’hotel è convenzionato con un parking nelle vicinanze al costo di 10 euro al giorno.
Ci torneremo sicuramente, e poi che dire Firenze è bellissima…
(From Tripadvisor: San Gallo Palace – 01/12/09)
Commento di Bebbo8383
Il nostro soggiorno a Firenze è stato molto piacevole, anche grazie alla cortesia e disponibilità di tutto il personale dell’Hotel Rivoli e del Ristorante Benedicta. Un saluto a tutti
Fam. Sanna – Seneghe (OR) Sardegna
(Hotel Rivoli – 31/12/09)
Commento di Fam. Sanna
Questo hotel è davvero bellissimo!! Torneremo presto!! E Firenze è stupenda Ciaoooo
Mario Mariotti (Hotel Rivoli – 05/01/10)
Commento di Mario Mariotti
Soggiorno fantastico in una delle più belle città italiane, un encomio formale a tutto il personale per la professionalità, la cortesia e l’amicizia dimostrate
Giampiero e Rosanna (Hotel Rivoli – 15/02/10)
Commento di Giampiero e Rosanna
We have enjoyed our stay at the Rivoli very much. The staff have been fantastic, going out of their way to be helpful. Florence is beautiful.
Ciao
James + Sandra Amos
From Bermuda
(Hotel Rivoli – 21/02/10)
Commento di James + Sandra Amos
Impeccable rooms, elegantly decorated and appointed. Very comfortable beds and a pillow menu with enough choices for absolutely anyone. Our room overlooked a small lovely courtyard. Hot breakfast was extensive in small attractive dining room off the courtyard which appeared to have outdoor seating in warmer weather. Conveniently located for exploring on foot or catching public bus very nearby. Will certainly stay here again.
(San Gallo Palace – 27/02/10)
Commento di Jan Burke
Die Lage ist etwas irreführend beschrieben, man braucht 15 Min. zu Fuß in die Innenstadt. Ansonsten haben wir uns trotz Verkehrslärm sehr wohl gefühlt. Die Fenster sind dicht und die Klimaanlage funktionierte.Das Preis-Leistungsverhältnis war sehr gut, wir hatten im März einen Sonderpreis! Sehr freundliches Personal.
(San Gallo Palace – 22/03/10)
Commento di Un viaggiatore di Venere.com
Trés Bon hôtel. Calme bien tenue ,personnel parlant français et sympathique.
A 20 minutes du centre historique. Je le conseille pour un séjour a florence.
(San Gallo Palace – 06/04/10)
Commento di Un viaggiatore di Expedia
Buon albergo, si raggiunge facilmente il centro della città a piedi (5 minuti). C’è un po’ il problema del parcheggio, se l’albergo è pieno non c’è posto per tutti, e sono cavoli parcheggiare fuori, perchè siamo in pieno centro della citta. Il servizio è buono, i dipendenti gentili la colazione buona. Per chi vuole visitare la città è senza dubbio ottimo. Penso che vale la pena tornarci.
(Grand Hotel Adriatico – 15/04/10)
Commento di Un viaggiatore di Venere.com
Hotel rénové et entretenu en permanence. Très grand choix pour le petit déjeuner avec de bons produits. Très bon restaurant dans l’hôtel. On ne peut garder qu’un bon souvenir après avoir séjourné dans cet hôtel.
(Grand Hotel Adriatico – 22/04/10)
Commento di Un viaggiatore di Venere.com
My husband and I travelled to Florence unexpectedly when the Icelandic volcano brought a few twists to our holiday to Rome. What an experience Florence and the Hotel Palazzo dal Borgo were- we feel so lucky to have spent time in both. This hotel is the perfect base for exploring breath-taking Florence. High ceilings, frescoed walls, spacious rooms- elegant beauty and a charming lack of uniformity that make you realize this really was a palazzo. TS Eliot stayed there in the 1950s- a small black and white, autographed photo propped in a corner lets you in on this bit of literary history. To risk the cliche, staying here felt like stepping back into another age. Breakfast was a joy in a sunny room with high, painted ceilings. The staff were extremely friendly and the wine served in generous glasses. The price for this gorgeous experience was, we thought, very reasonable. We’ll definitely be returning by design rather than accident!
(Palazzo dal Borgo – 24/04/10)
Commento di Catherine043
“Posto incantevole e personale gentilissimo”
E’ tutto nel titolo!!! Io e mio marito abbiamo passato uno splendido we in quel di Firenze, ma soprattutto abbiamo soggiornato in questo hotel!!!
Devo ammettere che l’albergo mi ha molto affascinato…e poi abbiamo avuto l’onore di soggiornare nella famosa stanza n.29… con una stupenda vista su S. Maria Novella…
Il personale è stato gentilisssssimo, veramente nulla da eccepire!!!
Abbiamo ricevuto consigli per la vistita della città, un brindisi per festeggiare e un’ottima indicazione per la cena, con gentile prenotazione!!!
Sicuramente consiglierò questo albergo a a parenti ed amici, ma ci ritornerò al più presto!!!
Infine, sperando che questo messaggio venga letto da loro, ringrazio di cuore tutto il personale, sperando di rivederli presto!!!
(Palazzo dal Borgo – 27/04/10)
Commento di Mispatty76
The proximity to the train station (we were travelling by train), as well as to many tourist destinations and piazzas. very easy to get around the city and still be close to your hotel! We only had one full day in firenze and needed assistance on what we should do to really maximize our time. the staff was very very helpful in letting us know what tours/activities were available to us. definitely the best few days we could have had in florence!!
It was seriously perfect for us!
Kirsten
Ottawa, Canada
(Hotel Rivoli – 28/04/10)
Commento di Kirsten
HOTEL MUY TRANQUILO
Hemos estado muy bien en este hotel. Cerca del centro y de la estación de autobús y tren. Calle muy tranquila. Personal del hotel muy amable. Habitación grande y limpia.
(Grand Hotel Adriatico – 05/03/10)
Commento di SemderoValencia
Tres bon accueil,tres bons services L’hotel est bien situé La chambre était prête quand je suis arrivée le matin.Belle chambre et grande salle de bain .Personnel tres gentil et serviable .Petit déjeuner copieux Dommage qu’il est plu pour profiter au mieux de la terrasse et du jacuzi.
Jocelyne BRUGIERE
France
(Hotel Rivoli – 09/05/10)
Commento di Jocelyne BRUGIERE
Es un hotel encantador, con un personal muy profesional y atento, a destacar la amabilidad del personal del restaurante, que recomiendo especialmente para cenar por su excelente relación calidad-precio. Está bien ubicado para visitar el centro histórico de Florencia y las habitaciones son espaciosas y limpias.
Jorge Barrés López
Spain
(Hotel Rivoli – 10/05/10)
Commento di Jorge Barrés López
EXCELLENT!
Nous avons passé trois nuits merveilleuses pour Paques au San Gallo Palace.
Accueil excellent (un énorme oeuf en chocolat nous attendait dans la chambre)personnel disponible et dévoué, chambre magnifique avec lit king size très confortable.
Parking de l’hotel à 10 euros par 24 heures à 3 minutes (carte magnétique)
Je ne trouve rien à reprocher à cet hotel, à 10-15 minutes à pied du centre historique dans un quartier facilement accessible en voiture. (le centre de Florence est réservé aux piétons)
(San Gallo Palace – 11/05/10)
Commento di Guyffrance
Schönes renoviertes Hotel, das voll unseren Erwartungen entsprach.
(Grand Hotel Adriatico – 16/05/10)
Commento di Un viaggiatore di Expedia
My husband and I really enjoyed our stay at the Palazzo dal Borgo Hotel Aprile. Our room was large, with a romantic curtained four poster bed. My only complaints being the pillows were a bit hard and a fair amount of noise came up from the street as our room was at the front of the hotel. Breakfast was in a room with a beautiful frescoed ceiling and Mario made us an excellent cappuccino each morning. The location was excellent with a very easy walk from the Santa Maria Novella Station and within easy walking distance to all the major sights. Some excellent traditional restaurants were close by. The thing i liked most about this hotel was its historical charm and romantic atmosphere. we would definitely stay there again but perhaps request a room at the back of the hotel.
(Palazzo dal Borgo – 18/05/10)
Commento di Sydneygirl63
“Il fascino della storia”
E’ stato sicuramente un soggiorno splendido. Il personale è straordinario: professionalità, ma soprattutto cortesia e cordialità. Sembra di stare con persone che si conoscono da sempre. E poi la location è spettacolare. Sarà che personalmente ho un debole per le dimore storiche, ma questa è veramene affascinante. Ancora grazie.
(Palazzo dal Borgo – 28/05/10)
Commento di Thesosia
hôtel excellent sans oublier le parking indispensable à Florence. à dix minutes à pied de la place du Duomo.
(Grand Hotel Adriatico – 29/05/10)
Commento di alexianice
We spent 5 wonderful nights in the Palazzo dal Borgo. The hotel is located conveniently near the train station, Duomo, and lots of restaurants. The room we had was very spacious and had a great view of a courtyard, the bell tower, and a church. Based on reviews we requested a room on the courtyard side because we heard the street can be loud and were glad we made this request. It is located on a busy road with a lot of activity from the nearby station, but we never felt unsafe or uncomfortable with the area. The hotel has an interesting layout with winding hallways on the floors. It was furnished nicely, but our bed was a little too soft for our taste. The hotel advertises free wifi internet, but the connection was slower than dial up and almost unusable during the time we were there (it might not normally be this way, but I have seen others say the same thing). Internet wasn’t a huge priority for us in Florence, as we were there to sight see, not answer work emails. Overall this was a wonderful place to stay and would return if we find ourselves in Florence again.
(Palazzo dal Borgo – 31/05/10)
Commento di Wolfpack_Lamb
26/06/2010 – 1 notte – doppia
Bellissimo hotel. Centralissimo e vicino alla Stazione SMN.
Profesisonalità e cortesia sono al massimo, a tutti i livelli.
Le stanze sono pulite e il bagno in ordine.
Colazione meravigliosa e le ragazze sono molto gentili (la qualità dei prodotti è ottima !!!!!!).
I servizi offerti sono tantissimi e per tutti. Per questo motivo, penso che il rapporto qualità/prezzo non ha eguali.
Ritornerò a Firenze per più giorni e sicuramente sceglierò il Rivoli.
Grazie.
Fabio Conte (Hotel Rivoli – 26/06/10)
Commento di Fabio Conte
“I felt like I was a queen and the San Gallo palace was my palace!”
From the minute we (my friend & I) walked into this hotel, we knew our travel agent made the right choice for us. A friendly warm genuine smile greeted us and asked us how our trip was. Our room was very clean, we didn’t expect a private terrace that we loved sitting on with the flowers that gave that extra touch. Every evening we looked forward to visiting the reception area ( It was too special to call it “the bar.”) to spend time with the waitor. He was so genuine, remembered where we were going and asked us how we liked it, he made reservations for us, made special drinks and appetizers for us. He truly made us feel like queens and this was our palace !
The complimentary breakfast was a full breakfast that was good. The variance of food would fit anyone’s taste, it was warm and very appealing to the eye.
The little things that the staff at this hotel did truly made us feel like queens and it was our palace ! Truly a hotel I would highly recommend to anyone !
(San Gallo Palace – 28/06/10)
Commento di Lionmary
La chambre pour 4 personnes au rdc est vraiment belle et immense (env.60m2). les salles du petit déjeuner sont superbes et le personnel accueillant. Bien situé.
(Palazzo dal Borgo – 07/07/10)
Commento di Un viaggiatore di Venere.com
Stayed at this hotel for our 20th wedding anniversay and we were very pleased with our choice. The hotel in our opinion was just the right size as we dont like massive impersonal hotel chains. It was very well kept, spotlessly clean and had the air of a respected family run concern. Most of the waiters were mature and appeared to have worked there for years! They werent gushing but there again they were there to do a job and just got on with it, and that was fine by us! Reception was first class whatever we asked for was delivered to our room in no time at all including tea/coffee facilities and toothbrushes(that I had forgotten to pack) at no extra charge.Our room which was on the 3rd floor was well presented although on the small side.No view as such but that didnt bother us as it was so quite even with the airconditioning on permanently. Sleep was perfect! The hotel is very centrally located near the train and bus station so it was very easy to visit our cities, Sienna being one which was lovely(…)To sum up our four days in Florence at the Adriatico we thoroughly enjoyed our stay, really liked the hotel which very much catered for our taste and would have no hesitation whatsoever in staying there again.
(Grand Hotel Adriatico – 17/07/10)
Commento di Rebsal
“Really Good”
My wife and I, along with another couple, stayed at the San Gallo during a heat wave (yes, even hotter than usual) in Florence. No complaints whatsoever.
The staff were very efficient and always did everything with a smile.
The room was compact, but clean and had almost everything you needed. The breakfast was good enough – had one small hot station (buffet). There was ample bread, cheese, cold cuts, cereals.
The food in Florence was great. We particularly liked the Ristorante Accademia, about a 15-minute walk away from the hotel. We found the hotel’s location to be perfect. About 20 minutes to the Duomo by walk and another five to the Uffizi. In short, a tranquil setting.
(San Gallo Palace – 18/07/10)
Commento di RRLondra
Just walking into this hotel was a treat. Its Lobby was tastefully decorated, air conditioned (keep in mind this was late july), and had a friendly and accommodating staff at the front counter.
The room was lovely too! It featured simple yet luxurious decor, two clean and comfortable beds, floor to ceiling windows (with a view of the cute courtyard), and a nice bathroom. There was nothing major-ly special about this room, but it felt clean, comfortable, and welcoming with a touch of fancy italian charm.
The breakfast was great, much better than the standard ‘continental’ breakfasts one gets from the average american hotel/motel. This one not only had cold cereal and pastry breads, but also scrambled eggs, fresh tomatoes and sliced cheese, deli meats, an array of tasty yogurt cups, jams and spreads, and a neat toaster oven for your breads or croissant. (…)The hotel’s proximity to everything is reasonable, but is a bit of a walk from, say, the Ponte Vecchio though. BUT don’t let the 10-20 min walk deter you though, it is beautiful and never dull. Plus if you are coming from america (like me), chances are you will realize that with the exchange rate you may not be able to afford a bus or taxi everywhere (again, like me), so you will probably be walking a bunch anyway, you’ll get used to it. The walk is also a good excuse to eat more pizza!!
(San Gallo Palace – 24/07/10)
Commento di Bibbs4life
Hotel muy recomendable. Desayuno perfecto, parking gratis en el hotel, personal atento, buenas instalaciones.
El único inconveniente es que está a 15 minutos del Duomo, el resto, perfecto.
(Grand Hotel Adriatico – 26/07/10)
Commento di Yimbiri
Exellent value for money and fantastic staff!!!.
Carlos
Warzawa, Polonia
(Hotel Rivoli – 01/08/10)
Commento di Carlos
Diese **** Hotel liegt gleich um die Ecke am Hbf. Nur wenige Schritte von Piazza’s und Palazzo’s entfernt.
Das gesamte Ambiente im öffentlichen Hotelbereich sowie in den Zimmern ist toskanisch, mit anitkem Flair. Mann fühlt sich wie zu Besuch bei der Familie…..
Das gesamte Haus ist sehr sauber und einladend. Es gibt WLAN.
Die Zimmer sind sehr persönlich dekoriert und unikate mit Minibar und AirCondition.
Das Hotel hat eine kleine Hausbar. Besonders reizend ist der Nachtportier, der nicht nur auch als Barman sondern auch noch als Frühstückskellner fungiert und jden der wenigen Hausgäste persönlich mit Namen begrüßt.
Das Frühstücksbuffet hat ausreichend Auswahl, zwischen süss und herzhaft, sowie Obst, Müsli und Säften. Besonders schön ist der Service á la carte von frisch gebrühten Kaffeevariationen (Espresso, Latte M. usw.) nach Wunsch.
Das gesamte Personal ist sehr warmherzig, hilfbereit und gastfreundlich. .-)))
Gerne immer wieder…:-))
(Palazzo dal Borgo – 02/08/10)
Commento di BBWoman
TO LUCIANO – BENEDICTA RESTAURANT
Thank you for wonderful meal. We chose your restaurant for the finale dinner of my culinary tour from the USA. It was fabulous!
Happy cooking
Darren McGrady
former Chef
to Diana, Princess of Wales
(Benedicta Restaurant – 08/08/10)
Commento di Darren McGrady
The door in the middle of the wall in via della scall hides this amazing Gem hotel.
We were given a very nice, huge and romantically decorated room. I know the furniture is original / antique, that’s the style of the hotel. If you come from train, it is just in the corner from the train station. The breakfast was very nice. The team were fantastic. Actually, big thank to Barbara, from the reception desk who treated us very very nicely, booking tours and museums for us and giving us advice.
If I must say something “Negative” In our room the internet connection was very low, but we were in the 3rd floor, in a back room. In the looby worked perfectly and fast.
(Palazzo dal Borgo – 09/08/10)
Commento di Viclic
We have stayed at the Adriatico several times in the past few years and we always look forward to returning. The location is not great but it’s within easy reach of the town and the railway station, SMN. Our favourite restaurant Marione, which we also recommend, is only a short walk away. The walk into town along by the river on a sunny morning is stunning. The hotel is very clean, stylish and modern whilst retaining a classical old world charm and elegance. The staff are very friendly and helpful. We may have inadvertently upset the lady who kept our room so wonderefully spick and span, arranging everything thing and keeping us tidy, when we sought her out to show our appriciation, in the time honoured way, she probably thought initially that we were compaining; she spoke no English and we speak little Italian. Breakfast was a banquet and a real boost for the day. The breakfast room gives the option of dining room or alfresco; super on a hot sunny morning.
We look forward to our return.
(Grand Hotel Adriatico – 10/08/10)
Commento di Florentinophile
Ottima posizione e hotel eccellente
Soggiornato con la compagna e amici e abbiamo trovato questo hotel molto confortevole. Le camere sono spaziose e la colazione abbondante
(Grand Hotel Adriatico – 11/08/10)
Commento di Edovr
Ausgezeichnetes 4 * Hotel, sehr zentral gelegen, wenige Min. vom HBF. Zimmer modern und sehr sauber. AC funktioniert ausgezeichnet Täglich frische Bettwäsche und Badetücher. Zimmerservice und Rezeption sehr zuvorkommend und höflich. Frühstück ordentlich, könnte aber etwas reichhaltiger sein. Große Sitzgelegenheit im Rezeptionsbereich. Sommerterasse beim Frühstücksraum. A la carte Restaurant mit guter Küche. Alle wichtigen Sehenswürdigkeiten der Stadt sind in wenigen Minuten zu Fuß erreichbar. Hoteleigener geschlossener Parkplatz und Garage.
(Grand Hotel Adriatico – 13/08/10)
Commento di Franzbrendle
Vicino dal centro, personale al servizio e cortese, camera pulita e davvero ottima, colazione abbondante e sopra la media con servizio parcheggio, non si può chiedere di meglio.
(Grand Hotel Adriatico – 16/08/10)
Commento di Un viaggiatore di Expedia
We wanted a 4 star hotel easy 10minute walk to city centre, and the Adriatico provided us with such a location, convenient to walk into centre along the river side or via shops/restaurants. The location is excellent for main train service should one wish to visit other cities, and the main bus/tram services are also close by.
The hotel was quiet, clean, with extremely friendly and helpful staff available at all times to assist.The only thing missing from the room was perhaps the facility to make a tea/coffee.
The breakfast for all tastes with a good choice of serials ,fruit, cold meats, cheeses, pastries, along with some warm options.
We thoroughly enjoyed our stay and would have no hesitation to return, as the hotel and location met all our needs.
(Grand Hotel Adriatico – 18/08/10)
Commento di Bruce